Guest service agent

About the Position

Terms of Employment: Seasonal, Full Time, Shift, Weekend, Day, Evening

Salary: $12.14 Hourly for 40 hours per week

Anticipated Start Date: As soon as possible

Location: Niagara Falls, Ontario (2 vacancies )

Skill Requirements:

Education: Completion of high school, Some college/CEGEP/vocational or technical training

Credentials (certificates, licences, memberships, courses, etc.): Not required

Experience: Will train

Languages: Speak English, Read English, Write English

Business Equipment and Computer Applications: Multi-line switchboard, Computerized reservation system, Hotel Soft, Basic computer skills (will train), General office equipment

Work Setting: Hospitality industry, Hotel

Type of Bookkeeping and Accounting: Cashiering

Specific Skills: Register arriving guests and assign rooms, Process group arrivals and departures, Process telephone calls, Provide information on hotel facilities and services, Provide information about services available in the community, Arrange services required for guests with special needs, Secure guests' valuables, Process wake-up calls, Exchange foreign currency, Process guests' departures, calculate charges and receive payments, Balance cash and complete balance sheets, cash reports and related forms, Customer service oriented, Follow emergency and safety procedures, Clerical duties (i.e. faxing, filing, photocopying)

Security and Safety: Bondable

Transportation/Travel Information: Own transportation

Essential Skills: Reading text, Writing, Oral communication, Working with others, Problem solving, Decision making, Finding information, Computer use

Other Information:Ability to work under high pressure. Police clearance certificate required upon conditional offer of employment. Position to start as soon as possible.

Employer: Marriott Niagara Falls Gateway on the Falls

How to Apply

Please apply for this job only in the manner specified by the employer. Failure to do so may result in your application not being properly considered for the position.

By E-mail:

Web Site:

Advertised until: 2013/07/25

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