Revenue Manager

Crowne Plaza Hotel

About the Position

Reporting to the Hotel General Manager, the Revenue Manager is responsible for maximizing and realizing the full/highest potential of REVPAR for the Crowne Plaza Hotel and and the Skyliine Inn. This is primarily accomplished by performing the following tasks:


  • Ongoing ( constant and daily ) tracking and analyzing of competitive set and respective yield strategy patterns to predict probable competitive set reaction to changes in the market place;
  • Ongoing analysis of changing distribution channel models and the impact on consumer booking trends to aid in more accurate forecasting.
  • Develops and manages hotel pricing strategies by defining and management of rate level and rate level conditions relative to demand factors;
  • Develops “well researched” rate offers for specific distribution channels as required; Monitors all market segment booking pace patterns (all transient package, meeting group, tour and F.I.T.) and reacts accordingly by controlling reservation distribution sources to maximize revenue – discusses changes and ensure quick and efficient implementation of changes;
  • Monitors all Franchise channels and maximize opportunities from the brand. Maintains current knowledge of all brand revenue – related programs;
  • Develops fundamentals and provide guidelines mechanisms for catering events/ function space and all other revenue streams at the hotel;
  • Completes rolling hotel forecasting at least weekly;
  • Establishes group rates & parameters with DOS and General Manager and provides opportunity cost reports on all groups, and central group bookings relative to volume and rate – develops a scientific approach to attrition management.
  • Conducts regular audits of distribution channels and keep current statistics; Educates all relevant departments on the art and science of revenue management [Sales Managers, Reservations, Front Office Management, etc.] to ensure everyone is working on intelligent revenue strategies to maximize RevPar;
  • Controls use of OTA channels of distribution and assists in overall Marketing efforts by establishing lead in rates and qualifications;
  • Works closely with Falls Avenue central reservation and franchise reservation offices to ensure compliance to program conditions

  • At least 2 years related experience in managing a revenue management role for a comparable sized hotel.
  • A proven track record of increasing revenue streams and strengthening the financial performance of a similarly sized property
  • Experience with computerized hotel revenue management systems. Starwood Revenue Management software and systems an asset
  • Mathematically/ analytical inclined- holds a passion for numbers.
  • Completion of post-secondary education program relevant to revenue management
  • Detail orientated and hands on
  • Team player with strong communication/persuasion / interpersonal skills
  • Ability to translate statistical trends/complex system functionalities into easily- comprehensible terms for hotel management understanding and use
  • Acts quickly and decisively; able to multi-task
  • Advanced working knowledge of Microsoft Office specifically MSExcel and MSPowerpoint, internet browsers and related tools .

How to Apply

Follow the SOURCE link under the Contact Info section of this page to apply.