Revenue Manager

Crowne Plaza Hotel

Niagara Falls Ontario Canada L2E 6W7

About the Position

Reporting to the Hotel General Manager, the Revenue Manager is responsible for maximizing and realizing the full/highest potential of REVPAR for the Crowne Plaza Hotel and and the Skyliine Inn. This is primarily accomplished by performing the following tasks:


  • Ongoing ( constant and daily ) tracking and analyzing of competitive set and respective yield strategy patterns to predict probable competitive set reaction to changes in the market place;
  • Ongoing analysis of changing distribution channel models and the impact on consumer booking trends to aid in more accurate forecasting.
  • Develops and manages hotel pricing strategies by defining and management of rate level and rate level conditions relative to demand factors;
  • Develops “well researched” rate offers for specific distribution channels as required; Monitors all market segment booking pace patterns (all transient package, meeting group, tour and F.I.T.) and reacts accordingly by controlling reservation distribution sources to maximize revenue – discusses changes and ensure quick and efficient implementation of changes;
  • Monitors all Franchise channels and maximize opportunities from the brand. Maintains current knowledge of all brand revenue – related programs;
  • Develops fundamentals and provide guidelines mechanisms for catering events/ function space and all other revenue streams at the hotel;
  • Completes rolling hotel forecasting at least weekly;
  • Establishes group rates & parameters with DOS and General Manager and provides opportunity cost reports on all groups, and central group bookings relative to volume and rate – develops a scientific approach to attrition management.
  • Conducts regular audits of distribution channels and keep current statistics; Educates all relevant departments on the art and science of revenue management [Sales Managers, Reservations, Front Office Management, etc.] to ensure everyone is working on intelligent revenue strategies to maximize RevPar;
  • Controls use of OTA channels of distribution and assists in overall Marketing efforts by establishing lead in rates and qualifications;
  • Works closely with Falls Avenue central reservation and franchise reservation offices to ensure compliance to program conditions

  • At least 2 years related experience in managing a revenue management role for a comparable sized hotel.
  • A proven track record of increasing revenue streams and strengthening the financial performance of a similarly sized property
  • Experience with computerized hotel revenue management systems. Starwood Revenue Management software and systems an asset
  • Mathematically/ analytical inclined- holds a passion for numbers.
  • Completion of post-secondary education program relevant to revenue management
  • Detail orientated and hands on
  • Team player with strong communication/persuasion / interpersonal skills
  • Ability to translate statistical trends/complex system functionalities into easily- comprehensible terms for hotel management understanding and use
  • Acts quickly and decisively; able to multi-task
  • Advanced working knowledge of Microsoft Office specifically MSExcel and MSPowerpoint, internet browsers and related tools .

How to Apply

Follow the SOURCE link under the Contact Info section of this page to apply.