Four Diamond ratings and Best of Award of Excellence

The accolades are some of the most well-known and respected in the hospitality industry, recognizing establishments for their world-class service, facilities and amenities.

"It’s an amazing achievement that proves we walk the walk in relation to service excellence,” said Greg Medulun, Director of Communications. “Our hospitality team is among the finest in the industry, and we’re very proud to share this with our Associates and the community.”

For the ninth consecutive year, Fallsview Casino’s luxury 374-room hotel in Niagara Falls, Ontario, earned Four-Diamond honours along with the Casino’s two fine-dining restaurants, 21 Club (8 years) and Ponte Vecchio (4 years), which were also recognized with the Wine Spectator’s Best of Award of Excellence.

CAA’s Four-Diamond award rating is among the travel authority’s highest designations for properties and restaurants. Recipients of Four-Diamond ratings undergo a rigorous evaluation during an on-site inspection conducted by CAA/AAA inspectors. The Diamond Rating system is the only evaluation program that covers Canada, the United States, Mexico and the Caribbean.

The Wine Spectator, which is highly regarded among wine connoisseurs worldwide, evaluates wine lists for one of three awards. As the second-tier award, the Best of Award of Excellence gives special recognition to restaurants with lists that offer an extensive selection, and display either vintage depth or excellent breadth across several wine regions.

The complete list of national award winners will be included in the August 31 issue of Wine Spectator.

Other recent notable awards for Niagara Casinos include:

  • Best Outdoor Advertising - American Gaming Association
  • Environmental Leadership Award - Niagara Business Achievement Awards
  • “Favourite Entertainment” - Hamilton Spectator’s Readers’ Choice Awards
  • “Favourite Casino” - Toronto Sun Readers’ Choice Awards
  • Casino/Specialty Venue of the Year – Canadian Music & Broadcast Industry Awards
  • Award of Excellence for Best Commercial Landscaping - Niagara Falls Summer Trillium Awards

The Hotel

The Hotel at Fallsview Casino Resort features 374 beautiful rooms and suites, a full-service spa and fitness centre, Regency Club lounge on the 30th floor, 24-hour room service, full bell and concierge services and some of the most impressive views of the Falls.

Ponte Vecchio

Named after the iconic bridge over the Arno River in Florence, Italy, Fallsview Casino’sPonte Vecchio features traditional Italian cuisine, a vast wine cellar and world-class service – all surrounded by a unique décor that is a fusion of modern design and old-world charm. It is open for dinner from Tuesday to Saturday from 5pm to 11pm.

21 Club

The 21 Club is a two-level restaurant that boasts soaring views of the Falls and has earned a reputation for offering one of the finest dining experiences in Niagara. The highest quality cuts of steak and the freshest seafood are complemented by an award-winning wine cellar and prepared by one of the best culinary teams in the business. It is open from Wednesday to Monday (closed Tuesdays) from 5pm to 11pm. 1-888-325-5788.

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