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This position is responsible for serving our guests in a gracious and professional manner, taking pride in all facets of service, quality, timeliness, appearance and cleanliness; strive to achieve impeccable guest service; ensuring efficient room set up for meetings, banquets, conferences, weddings, etc, to clients’ satisfaction. This includes: setting up rooms; maintaining storage and service areas; vacuuming and cleaning function rooms; hanging banners; decorating; assisting with the service of concession stands and meal functions; providing coffee service; etc.

QUALIFICATIONS

  • Secondary School Graduation Diploma or the equivalent.
  • Demonstrated commitment and passion to maximizing guest satisfaction in each stage of the guest experience, particularly as it pertains to exceptional standards of cleanliness, efficiency, and organization of work.
  • Excellent interpersonal and communication skills.
  • Proven knowledge of proper serving etiquette.
  • Have a neat, professional appearance and outgoing, people-oriented personality which conveys pride in working for Marriott and which is demonstrated by a ready smile and a willingness to assist
  • Ability to analyze problems and to formulate a solution to overcome challenges and make sound, logical decisions.
  • Maintain neat, professional appearance, demeanour, ethics and self-image.
  • Outstanding attention to detail – both personal grooming/appearance and in properly identifying guest’s needs, demeanour, and a high level of required attention to service.
  • Excellent organizational and time management skills as well as the ability to work efficiently under pressure.
  • Ability to work independently with minimal supervision.
  • Ability to work cooperatively in a team setting.
  • Demonstrated ability to maintain professional composure at all times, regardless of the issue, while performing multiple tasks with multiple guests/multiple items/products.
  • Porter experience preferred.
  • Smart Serve certificate required.
  • Ability to meet the physical requirements of the job (i.e., lifting up to 50lbs).
  • Must be able to work all shifts including weekends and holidays.

For further details on the postion, including how to apply, please visit the website above.

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