If you have an engaging presence and being of service to others inspires you, this is the job for you. The key to being a successful server at The Keg is being genuine and warm with every guest.

The Keg Steakhouse & Bar Fallsview (located inside the Embassy Suites Niagara Falls Fallsview) is currently looking to hire experienced servers, with part time and full time hours available and benefit eligibility after a probation period.

Essential Duties and Responsibilities:

  • Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
  • Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
  • Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
  • Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
  • Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
  • Collects tickets and follow proper cash-handling procedures.
  • Promotes a clean, safe and neat environment for guests.
  • Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
  • Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
  • Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
  • Performs other duties as assigned.

Job Qualifications/Experience:

  • HS Diploma or equivalent
  • Previous Serving experience an asset
  • Smart Serve Certification

***Must be available to work weekends, evenings & holidays***

Please Note: This job posting is not an exclusive list of all job functions that will be asked to be performed from time to time. This is only a sample; you may be required to perform other duties as assigned by management.

Should you require any assistance, please indicate this on your application/cover letter and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact our Human Resources Department


For further details on the postion, including how to apply, please visit the website above.

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