Reporting to the Front Office Manager, this position is responsible for encouraging the highest level of guest service from the Front Desk Department by ensuring staff consistently exceed guest expectations and maximize potential revenue, making sure results are achieved in accordance with the objectives, performance and quality standards established by the Company.

Falls Avenue Resorts include Sheraton on the Falls, Crowne Plaza, Skyline Inn, Fallsview Indoor Waterpark and retail outlets and fine restaurants.

For further details on the postion, including how to apply, please visit the website above.