Reporting to the Spa Director, this position is responsible for ensuring the highest level of guest service is provided to each guest.


Besides booking appointments, the successful candidate will display a passion for the industry, promoting services and experiences. This position is also responsible for creating a tranquil experience and ensuring our guests expectations are exceeded. Responsible for cleanliness of the spa and managing schedules and confirming appointments as well as data entry and maintaining records.


  • Previous Spa experience and a genuine interest in the industry
  • Excellent communication skills, verbal and written
  • Confidence in dealing with the public
  • High energy and outgoing positive attitude
  • Dynamic service driven individual
  • Well-presented and well groomed
  • Demonstrate creativity
  • Ability to work independently as well as within a team setting
  • Superior reception and telephone manners
  • Ability to multi-task and adapt to different situations
  • Ability to perform job task planning and organizing
  • Experience in Milano computer systems is preferred
  • Knowledge of Microsoft Word and Excel
  • Available to work evenings and weekends

For further details on the postion, including how to apply, please visit the website above.