This full-time position is responsible for performing a variety of duties to ensure the highest level of guest service and satisfaction by consistently exceeding guest expectations; ensuring results are achieved in accordance with objectives, performance and quality standards. This position will report to the Aquatics Manager, and will oversee the waterpark cleanliness standards.


  • Provide leadership and direction to the Cleaning and Laundry department staff members, including attendants and lead hands
  • Ensure the implementation of all facility emergency safety procedures.
  • Maintain an open line of communication with the Aquatics Manager and other departments
  • Resolve major issues, which require the interpretation of policies and procedures
  • Have a working familiarity with Occupational Health and Safety Regulations, Employment Standards Act, WHMIS and other employment and health and safety legislation as it pertains to the workplace
  • Proficiency with Microsoft Word and Excel
  • Ability to maintain and create detailed and accurate records and reports
  • Ability to supervise, direct, motivate, and encourage staff, while building a sustainable positive and constructive team environment
  • Excellent interpersonal, supervisor, leadership, customer service and problem solving skills
  • Demonstrated ability to develop, monitor and forecast budget requirements
  • Demonstrated ability to maintain necessary inventory levels, while minimizing costs
  • Hands on approach to staff supervision, provide support and assistance as needed
  • Ability to work different shifts, including early mornings, evenings, weekends and holidays, as business demands require


  • Past supervisory experience of a large scale cleaning operation, would be an asset
  • Past supervisory experience of bulk, commercial or hotel laundry, would be an asset

For further details on the postion, including how to apply, please visit the website above.