Accessibility
Wheelchair & Scooter Rentals
The easiest way to rent a wheelchair or scooter is from the accommodation you are staying at. Several Niagara Falls hotels have their own wheelchairs and scooters available for guests. It is suggested you enquire at the time of booking to ensure one is available for you upon arrival.
A few of Niagara Parks attractions offer free wheelchair rentals on a first come, first serve basis. Table Rock Centre has eight wheelchairs available for rent with a credit card imprint or other form of acceptable identification. A single wheelchair is also available for use at both the Floral Showhouse as well as the Butterfly Conservatory. Please note that during the winter months, wheelchairs may not be taken outside of their respective building locations.
Located in Niagara Falls at 5743 Thorold Stone Rd, Unit 2 Performance Mobility & Home Healthcare Solutions offers a variety of accessibility rentals including wheelchairs, scooters, walkers and bath safety products. Equipment delivery and pick up at hotels is also available for a fee. Booking in advance is recommended to ensure the equipment you need can be reserved.
From March 31st to November 1st, eSkoot Niagara provides mobility scooter rentals, with delivery and pickup from your Niagara accommodation for a fee.
Motion, located in St. Catharines approximately 20 minutes from Niagara Falls, offers a variety of accessibility rentals including wheelchairs, scooters and walkers. It is recommended to book in advance, and they do offer delivery and pickup for a fee.
Wheelchairs and walkers are also available for rent from Pharmashield Dispensary and Queen Street Pharmacy. Delivery is available, and it is recommended to book at least one week in advance
Wheelchair Accessible Businesses
Below are members that provide accessibility for wheelchairs. It is recommended you contact the individual member prior to arrival to get exact accessibility specifications.
ATTRACTIONS
- Big Top Mirror Maze
- Big Top Laser Maze
- Bird Kingdom
- Butterfly Conservatory
- Casino Niagara
- Fallsview Casino Resort
- Floral Showhouse
- Greg Frewin Theatre
- Hologram Zoo Niagara
- Niagara City Cruises
- Journey Behind The Falls
- Legends of Niagara 3D/4D
- Maple Leaf Place
- Movieland Wax Museum
- Niagara Helicopters
- Niagara Parks Golf - Legends on the Niagara
- Niagara Skywheel
- Old Fort Erie
- Safari Niagara
- Shaw Festival
- Skip'ARRR's Pirate Putt
- Skylon Tower Indoor Observation Deck
- Toy Store XD Ride
- Whirlpool Jet Boats
- White Water Walk
- WildPlay Zipline to the Falls
- Wizards Golf
RESTAURANTS
- 21 Club Steak & Seafood
- Al Macs Buffet
- Brasa Brazilian Steakhouse
- Carpaccio Italian Ristorante & Bar
- Corso: Endless Family-Style Italian
- District 11 Snacks & Shops
- Fallsview Buffet
- Frontier BBQ & Smokehouse
- Golden Lotus
- Hard Rock Cafe
- Legends on the Niagara
- Mama Mia's Italian Eatery
- Massimo's Italian Fallsview Restaurant
- Mandarin Buffet Restaurant
- Milestones On the Falls
- Morton's Grille
- Perkins Family Restaurant
- Ponte Vecchio
- Queen Victoria Restaurant
- Queenston Heights Restaurant
- Rainforest Cafe
- Tempo Lounge
- The Skylon Tower Summit Suite Buffet
- The Skylon Tower Revolving Dining Room
- Table Rock House Restaurant
- Watermark Fallsview Dining
- Whirlpool Restaurant
ACCOMMODATIONS
To see a list of wheelchair accessible hotels, click the button below and choose the ‘Wheelchair Accessible’ filter under amenities.
Support Workers
Several attractions in Niagara Falls offer complimentary admission for a support worker that is accompanying a person with a disability. The support worker may be asked to provide identification upon arrival to the attractions.
These attractions include:
- Big Top Mirror Maze
- Big Top Laser Maze
- Bird Kingdom
- Bronto's Adventure Playland
- Butterfly Conservatory
- Floral Showhouse
- Mystery Maze
- Niagara City Cruises
- Journey Behind The Falls
- Old Fort Erie
- Safari Niagara
- The Fun House
- The Haunted House
- Whirlpool Aero Car
- White Water Walk
Transit
WEGO
The WEGO transit system is fully equipped to ensure persons with disabilities are able to travel independently throughout their service area. Their features include:
- Kneeling buses (the buses can lower to the ground to ensure the entrance ramp is at a shallow pitch).
- Two securement positions to accommodate persons requiring tie downs for mobility devices.
- Audio and visual next stop announcements.
- Accessible stop request buttons to enable those with physical limitations.
- Wide doors and aisles.
- Enhanced lighting.
- Large, highly contrasting destination signs.
Niagara Falls City Transit buses are also wheelchair accessible.
CHAIR-A-VAN
Chair-A-Van is a curb-to-curb specialized transportation service to assist individuals with mobility challenges which prevent them from boarding a WEGO system bus.
Visitors wishing to utilize this service must be registered clients within their municipality. Bookings are accepted from 24 hours up to one month ahead of the desired time of travel.
FALLS INCLINE RAILWAY
The Niagara Parks Incline Railway links the Fallsview tourism area conveniently with the Table Rock Centre at the brink of the Horseshoe Falls. The railway is fully accessible and open year round.
Member Accessibility Profiles
Clifton Hill Fun by the Falls
HOCO is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the needs of people with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act.
Fallsview Casino
Niagara Casinos is committed to providing its goods and services in ways that respect the dignity and independence of people with disabilities. We are also committed to giving people with disabilities access to our goods and services in the same place and in a similar manner as other customers.
Hilton Niagara Falls/Fallsview Hotel & Suites
The Hilton Hotel and Suites, Niagara Fallsview is also dedicated to giving people with disabilities the same opportunity to access our goods and services, and allowing them to benefit from the same services, in the same place, and in a similar way as other customers.
Niagara City Cruises
At Niagara City Cruises anchored by Hornblower, we recognize diversity and inclusion through our guests and our dedicated employees. Our attraction is a welcoming and safe environment that provides an accessible experience for all our guests. Learn more about our services and accessibility access below.
Niagara Parks
In fulfilling our mission, Niagara Parks strives at all times to provide its goods and services in a way that respects the dignity and independence of persons with disabilities. Niagara Parks is committed to giving persons with disabilities the same opportunity or reasonable alternative to access our goods and services and allowing them to benefit from the same or similar services, in the same place and in a similar way as other visitors.
Niagara Falls Hotels
Each Falls Avenue Resort property is fully committed to accommodating the accessibility needs of customers and employees with disabilities. To access our policies and multi-year plans, please visit the links below.
Niagara Clifton Group
Niagara Clifton Group is committed to providing a barrier-free environment for all stakeholders.
Accessibility Commitment from the Skylon Tower
The Skylon Tower is committed to providing a barrier-free environment for all stakeholders including our customers, guests, clients, employees (managers, supervisors, and workers), job applicants, suppliers, vendors, contractors, and any visitors who may enter our premises, access our information, or use our services.
